empathy works instruction

Work Futurist, Author, Workforce Innovation Specialist
Sophie is a work futurist, speaker, and author of Executive MBA textbook, Embracing Progress: Next Steps for the Future of Work. She is a LinkedIn Instructor with popular video courses on Empathy and Generation Z. As the Workforce Innovation Specialist at Flexcel Network, a Future-of-Work consultancy, Sophie’s advisory work and transformative workshops enable executives and managers to adapt to business conditions and attract, engage, and retain a productive, multigenerational distributed workforce. Sophie studied at Oxford University (BA) and INSEAD (MBA). 


is to help every employer and employee integrate empathy into all aspects of their business activities, improving interactions and results.
The Future of Work has arrived, having been accelerated by pandemic-related business restrictions. 
  • We are navigating faster and less predictable business conditions
  • We are needing to adapt and iterate as circumstances evolve
  • We are having to work much more closely together

Moving from transactional to experiential management methods, practicing empathy skills has become essential.
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