FEATURED COURSE:
SELLING WITH EMPATHY
Empathy is the key skill business development and sales professionals need to succeed in today's challenging business climate to connect better with prospects and customers, understand their needs, and grow revenues.
SIGN UP to learn from Workforce Innovator, Sophie Wade, about empathy's impact on sales results. Find out how empathy deepens relationships and increases conversions.
SELLING WITH EMPATHY
CONGRATULATIONS! You are on your way to practicing and improving your empathy skills to positively impact your sales results. Learning from Workforce Innovator, Sophie Wade, you will discover how empathy helps you deepen your relationships and increase conversions.
NEW MARKET CHALLENGES
EASY DATA ACCESS
Would you benefit from more effective initial conversations? Increased interconnectivity and digitization mean potential buyers now have access to significant data about all companies' offerings BEFORE you connect with them.
MORE COMPETITION
Would you like help breaking through the noise? Standing out in a crowded marketplace is not easy. It is hard to differentiate yourself to potential buyers and explain how your product or service is the right solution for them.
UNPREDICTABILITY
Would you like be better prepared and able to adapt to
changing conditions? COVID19-related business restrictions continue to evolve which has reduced predictability
for many businesses' operations.
VIDEO MODULES
17 self-directed video lessons allow you to learn at your own pace, review, and advance when you are ready
LESSON QUIZZES
In-depth and situational questions after each lesson tests understanding and reinforces learning
USEFUL EXERCISES
Practical steps are offered during the course for you to try out and improve your new empathy skills as you go
DIRECT ACCESS
Your Course Instructor will answer questions via email or in regular live workshops to support your learning journey
VIDEO MODULES
Pace yourself and advance through the video lessons when you are ready
LESSON QUIZZES
Don't forget to answer all the questions--it helps reinforce what you learned
DIRECT ACCESS
Ask your instructor questions as you progress, via email or in regular live workshops
FINAL CERTIFICATE
Get the satisfaction of a course certificate to show off your well-earned achievement
NEW SALES CONDITIONS
CHANGING NEEDS
Prospects' and clients' situations are evolving which reduces your ability to predict their needs with confidence and craft the right solution so that your proposal hits home. Would you like practical tips so you can gather critical details and better target your pitch?
BRIDGING GAPS
The COVID19 pandemic reduced travel and in-person meetings, disrupting sales channels and processes. Can you imagine benefiting from expert advice to update your process, connect more easily across distances, and improve conversions?
VIRTUAL SELLING
Video
meetings can be clunky for developing relationships. Using empathy
skills, you can greatly improve how well you understand and click with a
prospect or customer. Wouldn’t you like
smoother video call interactions and to achieve better outcomes?
WHAT YOU WILL LEARN
Heightened Awareness
You will understand how empathy works and the benefits for all sales division leaders, managers, and sales professionals.
Critical Skills
You will be able to practice empathy, improving all interactions with prospects, customers, and team members.
Practical Habits
You will be able to establish new routines all along the sales process, increasing your conversion rates and outcomes.
COURSE DETAILS
BENEFIT AS YOU LEARN
Getting Practice
Use exercises sprinkled through the course to develop your empathy skills. Practice, review, learn, and practice some more!
Establishing Habits
Incorporate empathy into elements of your routines, 'muscle memory' will take over and empathy will become your habit.
Monthly Support
Use monthly workshops to further develop and refine how you apply empathy with your prospects, clients, and co-workers.
LIVE WORKSHOPS
Course instructor, Sophie Wade, will be presenting FREE LIVE workshop sessions for all course takers to benefit from that will cover many Future of Work and empathy-related topics including how to sell with empathy.
NEXT LIVE WORKSHOP SESSION IS MAY 5TH
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FLEXCEL DEDICATED WORKSHOP:
INTEGRATING GENERATIONS
Are miscommunications between generations slowing project completion or causing challenging conflicts for managers to resolve? Empathy practices can help bridge gaps, reduce misunderstandings, and support productive collaboration. Contact us to discuss where we might facilitate a workshop to help your employees connect more effectively.
GUARANTEE
I am confident that you will achieve better results across your sales activities by taking this course. However, if you are not satisfied with your learning experience, please contact us for a refund.
We would also love to know how the course did not meet your expectations, so we can make improvements. Empathy matters.
Warmly,
Sophie
FAQ
Am I able to watch the video and try out a lesson before buying a course?
You need to purchase the course first. If you are not fully happy with your learning experience and results, we will refund you.
When can I get started on a new course?
Scroll to the payment section, put in your credit card details to pay, and you can get started right away!
How long do I have to take a course I buy? Is there a time limit for completion?
You can take as long as you like. Take the course at your own pace. Return and refresh your skills when you want.
I am in business development--is SELLING WITH EMPATHY right for me?
Absolutely. All outward-facing roles will benefit from this course.
What if I have questions while I am going through the course? Whom can I ask?
You will have access to the instructor, Sophie Wade, to ask those questions once you enroll in the course. She is also accessible to ask questions during empathy works' monthly LIVE workshop sessions for course takers.
How will I know if I am doing course exercises correctly?
Exercises will explain desired outcomes and signs so you can track improvements in your interactions. If you have specific contextual questions as you advance through a course, just reach out to your course instructor